Frequently Asked Questions
Everything you need to know about shopping with Happytail Puppies.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our measurements for the perfect fit.
Are your materials sustainably sourced?
Yes, we pride ourselves on using high-quality, eco-friendly fabrics. We work closely with certified ethical manufacturers to ensure our fashion is both stylish and responsible.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately if you need to make an adjustment.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.